We urge our customers to check items as soon as they are received to make sure they are in good condition and exactly what you ordered. If you find anything wrong with the product, please contact us immediately.
Please, contact us as soon as possible with your name, order number, and updated shipping address. If your order has not yet shipped, we will gladly update your shipping information.
If you have a discount code to use on our site (lucky you!), it's easy enough - just enter the code in the box labeled "Gift Card or Discount Code" At checkout, click "Apply" and if your basket meets the terms of the offer, the instructions will apply your software.
Click “Forget Password” and key in your email to reset your password. You will receive an email to reset your password shortly. If you did not receive the email, kindly check your junk/ spam mailbox.
We understand your concern, which is a valid one given some online shops' lack of transparency. At Flower King, we prioritize your peace of mind. We offer a "Pay on Delivery" option, ensuring you only pay when the product reaches you. You can inspect the material upon delivery without opening the package. If the product isn't to your liking, you have the right to decline it, and you'll only be charged for the delivery service. Your satisfaction and trust are our top priorities.
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